A1 Beginner
A2 Elementary
B1 Intermediate
B2 Upper-intermediate
B2 Upper-Intermediate Level 6 - Awkward Situations and Hospitality
This final module explores tricky social and workplace situations, along with hospitality contexts. Learners will practise resolving problems, expressing opinions, and using formal and informal feedback.

Grammar Topics
- Modals of deduction and speculation
- Narrative tenses
- Passives
- Past perfect
- Past perfect continuous
- Phrasal verbs
Vocabulary Topics
- Tech issues, workplace
- Conflict, resolution
- Feedback, advice
- Customer needs
- Travel, accommodation
- Travel services, reviews
Communication Skills
- Describing hopes and plans
- Developing an argument
- Encouraging and inviting another speaker
- Expressing abstract ideas
- Expressing agreement and disagreement
- Expressing opinions